Let’s talk about your privacy
Effective Date: 01 June 2025
Last Updated: 05 September 2025
This Privacy Policy describes the policies and procedures of Trail (also known as "This is Trail") ("Trail", "we", "our" or "us") regarding the collection, use, and disclosure of your information on www.thisistrail.com (the "Site") and the services, features, content, or applications we offer (together with the Site, the "Services").
Contact Information:
Business Name: Trail / This is Trail
Website: www.thisistrail.com
Email: ThisisTrail@proton.me
Contact: Lauren at ThisisTrail@proton.me
For data protection matters, you can contact us at: ThisisTrail@proton.me
"Personal Data" means any information that can be used to individually identify a person.
"Processing" covers actions performed with data such as collection, use, storage, and disclosure.
This Privacy Policy does not apply to third-party websites, services, or applications that we do not own or control, including our hosting platform Podia. We encourage you to review the privacy policies of any third parties you interact with.
If you are a resident of the European Union, United Kingdom, Liechtenstein, Norway, or Iceland, we process your Personal Data under the following lawful bases:
Consent: Where you have given clear consent for specific processing activities
Contract: Where processing is necessary to perform our contract with you
Legal Obligation: Where we must process data to comply with legal requirements
Legitimate Interests: Where processing serves our legitimate business interests while respecting your rights
Name and contact information (email address, phone number)
Billing and payment information
Account credentials
Content you create or upload
Communication preferences
Any other information you voluntarily provide
When you use our Services, we automatically collect:
IP address and device identifiers
Browser type and version
Pages visited and time spent
Referring website information
Usage patterns and preferences
Location data (general geographic area)
Important: Our website is hosted on Podia, which uses various cookies and tracking technologies. We and Podia use cookies and similar technologies (including pixel tags, web beacons, clear GIFs, and JavaScript) to:
Remember your preferences and settings
Analyze website performance and usage
Provide personalized content and advertisements
Improve our Services
Track your activity across websites for advertising purposes
Cookie Types Used:
Essential Cookies: Required for basic site functionality (logging in, maintaining sessions)
Functional Cookies: Remember your choices and settings, personalize content
Performance/Analytics Cookies: Including Google Analytics to understand site usage
Retargeting/Advertising Cookies: Collect data about your online
We may receive information about you from:
Social media platforms (if you connect your accounts)
Analytics providers
Marketing partners
Payment processors
Our hosting platform, Podia
We process your Personal Data to:
Provide and improve our Services
Create and manage your account
Process payments and transactions
Communicate with you about our Services
Send marketing communications (with your consent)
Provide customer support
Ensure website security and prevent fraud
Comply with legal obligations
Analyze usage patterns to improve user experience
Important: Our website is hosted on Podia's platform. This means:
Podia processes your data as part of providing hosting services
Your data is stored on Podia's servers in the United States
Podia has its own privacy policy governing their data practices
We recommend reviewing Podia's Privacy Policy at https://www.podia.com/privacy
We may share your Personal Data with:
Payment processors (e.g., Stripe, PayPal)
Email service providers
Analytics services (e.g., Google Analytics)
Customer support tools
Security and fraud prevention services
Legal and professional advisors
We may disclose your information when required by law or to:
Respond to legal process or government requests
Protect our rights, property, or safety
Prevent fraud or illegal activities
Enforce our Terms of Service
If we sell, merge, or transfer our business, your Personal Data may be transferred to the new owner.
Important Notice for EU/UK Users:
Since our website is hosted on Podia's platform in the United States, your Personal Data will be transferred outside the European Economic Area (EEA) and the United Kingdom.
We ensure adequate protection through:
Standard Contractual Clauses approved by the European Commission
Adherence to appropriate safeguards as required by GDPR
Regular review of data transfer mechanisms
By using our Services, you acknowledge and consent to this transfer.
We retain your Personal Data:
For as long as your account remains active
As needed to provide our Services
To comply with legal obligations
To resolve disputes and enforce agreements
As specified in our legitimate interests
When data is no longer needed, we securely delete or anonymise it.
If you're in the EU/UK, you have the following rights regarding your Personal Data:
Request information about what Personal Data we hold about you.
Request correction of inaccurate or incomplete data.
Request deletion of your Personal Data in certain circumstances.
Request that we limit how we use your data.
Request a copy of your data in a machine-readable format.
Object to processing based on legitimate interests or direct marketing.
Right not to be subject to automated decision-making, including profiling.
Withdraw your consent at any time where processing is based on consent.
Lodge a complaint with your local data protection authority.
To Exercise Your Rights: Contact us at Thisistrail@proton.me.
We implement appropriate technical and organizational measures to protect your Personal Data, including:
Encryption of data in transit and at rest
Regular security assessments
Access controls and authentication
Staff training on data protection
Incident response procedures
However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.
Our Services are not intended for children under 16. We do not knowingly collect Personal Data from children under 16. If we discover we have collected such data, we will delete it promptly.
If you believe a child under 16 has provided us with Personal Data, please contact us immediately.
We may send you marketing communications about our Services with your consent. You can:
Opt-out at any time using unsubscribe links in emails
Update your communication preferences in your account
Contact us to change your preferences
We may update this Privacy Policy periodically. When we make material changes, we will:
Post the updated policy on our website
Update the "Last Updated" date
Notify you via email or website notice
Obtain your consent for material changes where required by law
Continued use of our Services after changes indicates acceptance of the updated policy.
For questions about this Privacy Policy, your data, or to make any data requests (access, deletion, etc.):
Email: Thisistrail@proton.me
We'll respond to your request within 30 days.
If you're in the EU/UK and believe we've mishandled your Personal Data, you can file a complaint with your local data protection authority:
EU: Find your local authority at https://edpb.europa.eu/about-edpb/members_en
UK: Information Commissioner's Office (ICO) at https://ico.org.uk/
This Privacy Policy is effective as of 01 June 2025 and applies to all information collected by Trail through www.thisistrail.com and related services.